Shipping Policy
Shipping Policy
Last Updated: August 2026
This Shipping Policy explains how Pura Research Labs LLC. ("Pura Research Labs," "we," "our," or "us") ships orders, when free shipping applies, and how Local Pickup works. This policy should be read together with our Terms & Conditions and General Disclaimer.
1. Standard Shipping
Standard shipping is $15.00 per order.
2. Free Shipping
Free shipping is available on qualifying orders over $250.
3. Local Pickup
Local Pickup is a separate fulfillment method available for eligible addresses. Local Pickup carries no shipping charge where available. Local Pickup is not the same as, and is not described as, "Free Shipping."
4. Shipping Estimates Are Not Guarantees
Processing times, estimated ship dates, carrier transit times, and delivery estimates shown on our website or in order communications are estimates only. They are not guarantees of same-day shipment, a specific carrier delivery date, or a specific arrival date. Actual timing depends on payment confirmation, inventory availability, order review and processing, and carrier acceptance and performance, among other factors.
5. Delivery Information and Carrier Issues
Customers are responsible for providing a complete and accurate shipping address and should review shipping details before submitting an order. Pura Research Labs LLC. is not responsible for delays or delivery issues caused by incorrect or incomplete address information supplied by the customer.
If an order appears lost, damaged, missing, or was delivered incorrectly, please contact us promptly at support@puraresearchlabs.com with your order number so we can look into it.
6. Related Policies
This Shipping Policy should be read together with:
- Terms & Conditions: /terms-and-conditions
- General Disclaimer: /disclaimer
- Refund, Returns & Cancellation Policy: /refund-return-policy
7. Contact
For shipping questions, contact:
Pura Research Labs LLC.
Email: support@puraresearchlabs.com
For questions, contact support@puraresearchlabs.com.
